Yes, verified. I would not have said it otherwise.
https://www.playstation.com/en-us/legal/terms-of-service/
> 14.5. Class Action Waiver. > YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE AGREE THAT ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION [...]
> Regardless, these sorts of things have been fought before, over and over.
This specific case BTW: https://storage.courtlistener.com/recap/gov.uscourts.cand.47...
I'm no lawyer, but IMHO they probably will reply that Sony has indeed violated CA. AB 2426 (effective since 01-jan-2025) and that Sony illegally tried to restrict customer rights in the first place, as per McGill v. Citibank https://law.justia.com/cases/california/supreme-court/2017/s...