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Just about sums up the attitude.

It’s not that the robots are surveilling and that would be morally wrong… it’s that people are upset by it and that impacts the bottom line.

“I’m sorry that you chose to feel that way”

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Nowhere did I ever say anything is not a real issue or that people don't have reasons to be upset or any of the things you people seem to be putting in my mouth. By PR problem I literally mean that people have to discover and spread that your product is genuinely not a violation of privacy, which of course requires that your product genuinely not be a violation of privacy. Nowhere did I ever say that the problem is that people have a problem with it. The problem is that people don't know you don't do it until they know. For business that is a struggle because you can't necessarily control what people know like that. All you can do is make the same claims everybody else makes and hope that someone will independently investigate and discover that yours are claims that actually hold up.

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