> In particular it pointed me to authority docs declaring that if a flight is 5+ hours late, you can refuse to fly, reclaim the money and exit the airport.
What jurisdiction? EU? (I would love for that to be true in the US, but I bet it isn't...)
What jurisdiction? EU? (I would love for that to be true in the US, but I bet it isn't...)
- US airlines do not pay cash for delays
- You’re entitled to a full refund for a significant delay if you choose not to travel
- Full refunds are paid within 7 business days for cards (20 calendar days for other payment methods)
- Paid extras (baggage, upgrades) are refundable if you didn’t receive them
- Airline policy dictates reimbursement for meals, hotels, and other expenses after a delay
- Delays your departure or arrival by 3 hours for domestic flights and 6 hours for international ones,
- Changes to your departure or arrival airports,
- Increases the number of connections
- Downgrades your class of service
- Changes your flight to different airports or aircraft that are less accessible for persons with disabilities."
I remember on the show Airline (docuseries about Southwest Airways) one of the passengers didn't want to fly and asked for a refund.
One of the employees was shown giving the passenger a refund of, IIRC, $27 in cash (b/c she bought the ticket in cash).
Flights starting out from the EU and going anywhere (EU or beyond).
Flights coming into the EU from anywhere. If the plane at any point is set to land in the EU, it's covered.