"SMS is an ugly user experience"...compared to passkeys.

It's not fine that SMS messages get delays. It's not fine that it requires a cell phone plan. It's not fine that it requires you to have cell service. Its not fine because it's insecure.

So many times I've had coworkers and clients frustrated they are pushed to letting their employer force SMS 2FA on their personal numbers. When they could just use passkeys these days baked into their work machines and not have those problems.