If my ridiculous $100+/m subscription to the single dumb pipe that has a government-endorsed monopoly in my area is anything to go by, they're extracting plenty of value from this customer at least.
Which is northing compared to what google and other networking/application companies get from businesses to use their digital, no or little in comparison physical maintenance, products.
Which is still nothing compared to what users get out of this, which is why the technology continues to work and improve despite occasional bubble-popping events leaving some investors without their shirts.
I don't think telecom is the same. 2025 net income for the big 3 US telecoms:
AT&T: $22B
Verizon: $17B
T-Mobile: $11B
Compared to the Google/Facebook and other websites who run over these networks the Telcos barely capture any of the value in that exchange for themselves, whilst stumping for huge amounts of the capex
Meta alone made more than those three combined at $60B, Google made $132B
Well, it would be weird if a loaf of bread cost less then the wheat it's made from.
This is more like, 90% of the money from selling the bread goes to the guy slicing it, while the ones who bought, own and operate the ovens get the other 10%