I don't disagree, but that opinion is going to sound incredibly quaint within a decade.
I'm big on AI and have it deeply incorporated into every facet of my life but it _is_ an early tech with a lot of roygh edges, it is not ready to be forced into every aspect of public infrastructure and life yet. That's a simple fact of the tech's infancy.
There was a time saying forcing everyone to use the internet and closing all paper/phone lines for banking is a bad thing, would have been the right call. Now it's more defensible, still the wrong move for some in our social cohorts, but there is merit to that move now, However, at the internets infancy it was no different.