Hacker News Reader

What a miserable piece of software. We don't go a day without cursing it at my company. Jira was dog slow but it mostly worked, ClickUp is incredibly buggy and trying to be an "Everything app" while failing at basic tasks.

- A very dissatisfied user

View on HN

ClickUp was the first software whose AI integration was actually useful to me, but simple because its UX is so mind-bogglingly terrible that I'd rather give an LLM a minute to give me the information I'm looking for.

I try to interface with ClickUp exclusively through the API/MCP whenever possible. LLMs have been a lifeline to having to use that UI. At one point their search was so bad that I wrote my own search by scraping the existing tickets/docs and then setting up webhooks to get future updates and indexing it myself in sqlite and beating their search both in speed (by a count many seconds, sometimes there's would timeout) and in quality most of the time.

But really I live on bookmarks to get to the handful of places I want to go because I hate navigating their UI and the MCP so I can just have Claude move around tickets, log new ones, update statuses, etc.

Reply on news.ycombinator.com