"its model was conducting a test involving interactions with randomly selected websites"
Stop doing this?
Stop doing this?
What are the agents trying to do?
2. Creates customer accounts and tries to use the various features (open support ticket, etc.)
3. The tickets will be about something that didn’t happen such as an outage that didn’t occur.
4. Load the status page and then immediately open tickets when a service goes down.
5. Submit pre-sales inquiries that are typical LLM slop.
6. Passes any captcha, passes SMS 2FA or email validation, etc. so it seemingly looks like a valid account.
(4) could be a precursor to a sales pitch for a paid service and (6) obviously has malevolent purposes. But the rest... just people testing agents? Causing mischief?
0% our fault, it just happened and its the model