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a human decided that control and agency surface, then clicked go

a human is always behind it and ultimately responsible

There is a lack of due diligence and effort to restrict and properly configure AI to operate within the bounds of the law.

To avoid sarcasm, isn't the term "artificial intelligence" part of the answer to your puzzlement? If people object to "stochastic parrot", and want some more precisely descriptive term like "artificial intelligence", then why do we experience surprise when people act as if that system is intelligent?

My puzzlement is that people object to attributing agency to things that are clearly "agent-like". That doesn't mean the developers and companies building it get a free pass.

sure, but when you read beyond the headline in these events the story is never that the AI went rogue and disobeyed instructions. it's always that somebody gave it instructions to go make a mess, and then is surprised when the AI makes a mess.