I guess according to his logic they would be tools for interacting with an automation. Like the button on a car wash kiosk. You could just as well holler and the man turns it on.
They can't be tools at all by his logic, because using them is 100% similar to ordering a sandwich.
Are you saying a sandwich ordering service is a tool? Just because something has been turned into a service doesn’t mean it’s a tool, because otherwise literally any physically achievable action could be turned into a tool by making a service around it, thus completely diluting the definition of “tool” to “literally any physically achievable action”. That’s not a particularly useful definition.