What were those specific problems they faced? I haven't paid any attention the market for cloud-based AI services by all these non-frontier companies, but I know it's a big market
Not my best wording for the metaphor but why would a company specialized in creating fictional personas for individual users be liable if their fictional personas pretended they had real advice.
Aka how is this different than telling the doctors and the police that a horse told you that you would be hexed if you didn’t try and rob the store?
It sounds ridiculous to me.
So the problem is your customers don’t pay for anything and your content is unlicensed