Right, let me try and articulate my unease with this decision better. It's not really technical. I'm sure the Anthropic devs did a fantastic job.
But... there's a lot of decisions that make sense for a company like Google or Meta that don't make sense for other companies. Google, Meta, Apple and a few others like them are nearly unique. They have extremely profitable quasi-monopolies that have proven impregnable to competitors, and the second price auction system they use automatically sets prices to whatever the market will bear.
Thanks to that they they can pay enormous salaries, fund many high risk/low ROI projects and still have lots left over. In such an organization projects like creating your own build system, VCS, IDEs, email system and so on can be rational, even though they can't actually measure the productivity impact of a developer tool to one percentage point of precision.
All this is nothing like normal business. Normal businesses face peer competitors, meaning pricing is under continuous downwards pressure. Across all industries the profit margin is only 10%, but that's an average that includes the tech sector. Industries with a lot of competition stabilize at margins around 3% e.g. supermarkets or airlines.
When we look at AI labs, what do we see? They spend like they are Google, but the market they're in looks nothing like ads or SaaS. Instead they are in vicious competition selling largely undifferentiated products to price sensitive customers who display almost no brand loyalty. Quite surprisingly to those of us who got used to the FAANG and SaaS era, AI firms look more like airlines than tech firms.
In normal companies the rules and culture are totally different. Decisions are driven by people with MBAs who use terms like "core competency", "outsourcing" and "margin compression". In-sourcing is rare because it's expensive and risky. If your margin is only 3% then you don't compete with your own supply chain unless it's absolutely required. Doing that without a shit ton of spreadsheets showing it's necessary is the sort of decision that will get you fired, pronto. You use things off the shelf. If nothing is available for free then you're expected to spend months in vendor negotiations trying to squeeze another 5% off the contract, and this is the kind of work valued in such a culture which is why MBAs rise to the top.
Historically the software industry has avoided this because of ads, the ZIRP era, lock-in, the explosive growth of VC up to 2017, and low growth in other sectors like pharma. But that era could never last forever and seems to be ending now. A strong signal is the growth of Bending Spoons, whose business model can be summed up as buying SaaS companies run by people who can't psychologically handle a high interest rate environment and then just running them like a normal business.
I realize acutely that the reason I don't run a top tier AI lab is because of this mindset, but if I were running Anthropic I'd be trying to find ways to cut costs dramatically. For a decade+ you never heard the words "tech startup" and "bankruptcy" together in a sentence, partly because VC firms forced firms to acquihire startups that weren't working out, making failure look like success. But this week Character.AI went into Chapter 11. None of us know the true figures but it looks like AI firms don't have the margins to justify acting like a Google or a successful SaaS. Corporate cultures imported from those companies risk blowing everything up.