You had legal insurance that guarantees Amazon returns? I’m very curious what kind of insurance policy is that? Is that one of those custom business liability insurances?
I also had a debacle with Turkish airlines (I will never fly this shitty airline again, and discourage anyone to do so). They tried to get the airline to pay but were stonewalled and eventually paid us what the airline should have (a couple thousand euros).
Then they canceled our policy because we weren’t profitable risks anymore haha.