Wow! That is crazy expensive switch.
Also, a relief we dropped Dell for these exact reasons a few years ago. Seems nothing has changed and it’s good we got away from them.
Also, a relief we dropped Dell for these exact reasons a few years ago. Seems nothing has changed and it’s good we got away from them.
They want you to diagnose the issue, and to be the remote hands. Shuffling around DIMMs and drives and re-seating cables and all kinds of crap. Just send someone to out fix the damn thing like HPE does.
The ironic part is that Dell was once known to provide excellent onsite repairs without too much hassle. Now they are known for the exact opposite. So, someone at Dell is running their customer service into the ground.