It makes no sense to have "first responders" who default to your "last resort".
"OK, so, we think there's a typo in one of the customer records so I've restored from this morning's backup"
"But that loses six hours of work! That's crazy, why did you do that?"
"Restoring from backup is our last resort"
"What else did you try?"
"Oh I never try anything else. I just restore from backup and that resolves it"