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This has nothing to do with capitalism, as these practices antagonise paying customers and quality employees and will lose money to the company in the long run.

This has all to do with people wanting control over other people, which may me classified under authoritarism, totalitarism and the such.

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> as these practices antagonise paying customers and quality employees and will lose money to the company in the long run

I've been hearing this for too many years, and so far it hasn't been true.

Maybe next year some of Amazon's customers will somehow become willing to pay more and get less convenience at other retailers, but I wouldn't bet on it.

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