The reporter ALREADY provided a minimal example and Apple is like "yup we're going to keep changing things and you need to keep rerunning the code you sent us and reporting here because we won't bother to run your minimal example ourselves".
Just wow.
"Idk lol, it'll probably be fixed one day, keep testing and find out" is a pretty crappy response.
There's an engineer that's used to solely interacting with agents.
I work at a superscalar and we have also had about 40% increase in breaking bugs in prod year-to-year due to a lot of slop code. However, the engagement and revenue generated is up from the features. Why bother make a timeline and spend time and resources on things that the average user does not care about? Does the average person care about the OpenGL compatibility? No, so why would you spend effort on this instead of for example user engagement? Answer that.
No-one gives a shit if some subset of internet warriors thinks that you will have a downfall in 10 years because of some obscure esoteric corner cases that don't affect your mainline business. Even if they are right you will probably not be around the business at that time and will have made bank.
Take that lesson back to your company as well. It is easier than ever to switch between clouds and AI providers. It’s easier than ever to replace any software in house. This isn’t an idle threat; I’ve already moved off of several software platforms this year for other providers, and I’m probably doing the same for millions of dollars worth of business every year in the future as well. And my company isn’t immune to it either - our biggest customers are always looking for options to bring software in house. The more we disrupt them with “small bugs”, the more likely they are to leave.
Apple's ecosystem depends on every middle-class person around the globe wanting to be able to signal that they have an Apple phone and use the same features as their social group. Engineers are a small subset, they barely move the needle.
We’re also talking about MacOS, not iOS. Engineers make up a big segment of MacBook users. Apple is only 9.5% of the personal computing market.
All the bugs users are seeing are things developers picked up on earlier than users did, and shouted about in forums and bug reports. The fact Apple is not listening to its canaries down the coal mine is leading to the general slipping of its reputation.
Apples ecosystem replies on every middle class person around the globe having the frictionless experience Apple is known for. They erode that, and they slowly erode their customer base.
In fact, since Covid and LLMs, the ARR has sped up its growth. They should really be eroding under all this shitty software, no?
I have terrible news about the distribution of iPhones and the middle class globally.
And if your idealism can pay your bills, good for you!
Also it pays me really well so I can take my family and friends on trips and live a nice life :)