So we're condemning the entire legal system (all of them) now.
It isn't lying by omission to avoid saying something on a support page that you do not in fact support. The chatbot should not recommend actions that are judged case-by-case by a human being.
>The chatbot should not recommend actions that are judged case-by-case by a human being.
Why? And why should WhatsApp be the arbiter of what the chatbot says or doesn’t say?
Because it's their chatbot
Are we talking about the article? Because no, it’s not. The issue at hand is that WhatsApp’s docs pages contained hidden text, presumably for instructing external chatbots reading the page after conducting a web search. The issue is not with WhatsApp’s own AI agents
Did you read the article? WhatsApp are claiming that’s steering their own agent is exactly who it is for. And they removed that when they found a better way to steer it.
You can decide you don’t believe that but it’s in the article so acting like it’s not a topic of discussion is on you.
Because you're asking for help from WhatsApp. If they don't want to do something for you, they don't have to. Again, the only thing I'm saying is that it isn't lying. Just like if you ask me for money, and I say I don't have any with me - it isn't lying to omit the fact I could go to a cash machine and get money.