Out of curiosity, why is the cleaning fee not included into the rental rate? Is it required to be listed separately or does that simplify accounting somehow?
[edit] I checked and they changed this in April of 2025, as of then the fee is rolled up in the advertised rate.
The more often you wash linen then the faster it wears out and needs to be replaced.
While he has a cleaner who daily makes the bed and does basic cleaning (labour is far more affordable in South Africa), on checkout rooms need a more proper clean with additional use of a cleaning detergents.
Without a cleaning fee which is charged per stay, you'd have to increase the per night fee to cater for single night guests.
With the cleaning fee he can still keep per night rates as low as possible with single night guests still covering their actual overheads.