Their complaint about social media reeks of "and we would have gotten away with it, if it wasn't for those meddling kids". [1]
As a consequence, these businesses are very well protected from normal market forces and are pretty much above the law. Had this incident not been an international one, they had a very good chance of getting away with it, and the people reporting this would have landed in jail.
Source: work on healthcare IT projects and can't let anyone outside of the US look at prod data no matter what due to the contract we have with our clients.
Would you say the system forces people to be like that or people are the reason why the system is like that?
Would you do business (i.e. trust) with someone that comes from that system?
It's the courts. Courts are meant to bring in an error correction mechanism. When courts fail, the country goes into open-loop control. No errors are corrected, and eventually, people stop even detecting errors. https://x.com/captgouda24/status/2110089855380369511
> Would you do business (i.e. trust) with someone that comes from that system?
Vet rigorously and continuously! Start with small business, and grow it based on interpersonal trust. Since the system lacks accountability, you must ensure that yourself.
In regards to doing business - someone that comes from a corrupt society with a culture of taking advantage of others should be approached more carefully than someone that grew up in the same town as you, of course
This is a lesson learned the hard way, where I moved to a different country and treated everyone with openness and generosity (of time, resources, willingness to help), just to realize people from certain cultures mistake this behavior for weakness and try to take advantage as much as possible
Anyway, the main point remains, not all cultures have the same values and if someone comes from a culture where taking advantage of others is celebrated, (for your own sanity) beware
Generally true, with a nuance. The root cause is often people, specifically its people with low IQ. When a society is corrupt you will notice that the mean IQ is lower.
The government _mandates_ that certain services be used. In which world does this rhyme with "capitalism"?
The govt mandated services are owned by private capital(hence the capitalism part) and govt picks winners by granting licenses to a select few(hence the crony prefix)
When working with different businesses across the globe, I’ve noticed Indian correspondence to incidents tends to be more a show of strength even if it’s transparently obvious that there’s no merit to the content.
Whereas western European correspondence is often more apologetic and empathetic. Even if it might sound insincere to those affected.
But it’s all just words at the end of the day. It never means much unless the business is willing to back real change to mitigate similar issues in the future and resolve undisclosed existing problems. However there’s no way for us to know if this is happening or not.
"We admit no wrongdoing. We are only settling to move past this. Our business is strong/secure/competent."
It's like the first rule you learn when you go into corporate communications is to never admit you did anything wrong or project anything other than confidence and correctness.
It's the first rule you learn after joining basically any organisation larger than 5 people.
People on HN who are surprised are seemingly self-employed prodigies who dropped out of middle school.
Just take a look at any of the thousands of postmortems published over the last decade and you’ll see that the tone of incident response communication can vary massively.