Every patient is different and has their story to tell about benzos. The optimal and desirable usage is short-term for acute stress but this is the exception. Long term use either legitimately due to chronic internal stress or due to cold addiction (the line is blurry sometimes) is the norm.

A note about patients having taken a benzo due to stress and then complain they became worse after stopping it: you don't know if you were even worse without taking it in the first place.