I've had success with airbnb in the past. Lately, however, I am using booking.com more. AirBnB isn't reliable to handle issues. My wife, her kid and some friends tried a few places a couple of years ago. Most were fine, I had to book them a hotel in Italy from the US (they were tired and not really super focused) because 2 adult and 2 teen women felt extremely uncomfortable and the "room" wasn't as described.