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Well, they've been around for 14 years. And they do charge for some services.

Looks like they've been around for 25 years.

Exactly. Because someone else is paying. It was never "free" and there is always a cost.

They still need to pay for the servers and bandwidth and fight the abuse by malicious users using the service for bad intentions.

I don’t understand your complaint. There is a free tier, and there is a paid tier which hopefully helps maintain it. What’s the problem?