Though notably she was using GPT-4o and not their health product, 4o being much more sycophantic and definitely their most controversial model.
ChatGPT Health just tells me to go to the hospital right away for any minor thing
If they already have a health specific model why aren't the others instructed to forward health related queries? Sounds to me, they are just trying to cover their ass; "Your honor, it is not our fault she didn't use the correct model"