Or will confidently assert something that 1 person speculated about on Reddit

That is the correct way to use a knowledge retrieval chatbot. The problem here is the AI companies present them as these all-knowing things, and they're so new that most people do not know how to use them effectively (sort of like how Google-Fu was a superpower 20 years ago).

Taking a response at face value is just asking for trouble; they're useful primarily for finding references. The summaries are a good way of prioritizing what to read, and if nothing else the documents it cites tend to be relevant.

The people who get burned by these things are the ones who just blindly trust the generated text.

Also some of the skill is learning to feel out when you can trust it and when you can't, but if you're just starting out, always assume the bullshit machine is generating bullshit.