Ask HN: Lost all my Claude credits

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I just got an email from Anthropic: Your Claude API access is turned off Your access to the Claude API has been disabled because your organization ‘MYUSERNAME' is out of usage credits.

That is strange because I have not used Claude API in months. In my console dashboard there is no API usage for months!

The AI chat box is of no use!

Has anybody experienced losing all their credits? What can I do???

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Yup, my first credits they kept because I didn't use them. They didn't want to go through the legal process to move beyond the pay-up-front credits and expire them after time (stealing money imo)

I have not paid them a cent since, there are better alternatives

So how do the credits work now? They expire after X months?

don't know, I quit using anthropic a year ago

> The AI chat box is of no use!

The irony is palpable.

Forget actually checking your API credit usage and figuring out there is a problem (or the smallprint does say that after X months of no usage and we steal your money) - the AI chat box gives instructions to view billing usage etc. pages by the usual “breadcrumb links”. Guess what? These links are not correct. Billions and Billions of dollar's…

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