> Nice post. Ops guys though, like to see the bushes rustling right away so that we can reboot that switch before all hell breaks loose :-)

I don't think you're disagreeing with the article. He shows a real-time dashboard of ops stats, and then says:

> It's important to divorce the concepts of operational metrics and product analytics.

Real-time ops statistics help solve ops crises, but product analytics can afford a little more consideration.