We’ve also been blowing a lot of retainer hours just patching sites instead of building new features. It sucks. Ultimately going to cost clients more.
Taking options off of the client’s table is the core responsibility here.
In the end, it's all business decisions. If it's something I don't like as a customer then it's to be infantilized.
(If you disagree then please don't complain ever again about LLMs refusing to help you reverse engineer a piece of code or explain how a virus works.)
I’m not saying that’s right, I’m saying that’s how a lot of businesses think.
Agreed however getting humans to understand probability is tricky.
I had this discussion with my son recently about considering the severity of outcome multiplied by the probability of that outcome been the way to look at some things.