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If you're changing the contents and need to change the temperature, shouldn't someone at the local store be there changing the contents?

I'm not even sure of a scenario where remote control from off site is faster or more convenient. I could see a managers office wanting a connection to them maybe.

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Monitoring for compliance is almost certainly easier to manage remotely, which is probably why they're connected in the first place. I would guess control was likely a nice value add. e.g. so someone could respond to an alert remotely

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