Here's a few things Steam does: - Digital store - Cloud features for saving, achievements etc.. - Multiplayer and social tools. Discussions, guides etc.. - User workshop for mods, which is just amazing for the games that support it fully - Streaming and remote play - Library sharing with the family - Offline access - Mobile access - Steamworks for developers - Proton for Linux, just fantastic, and how I use the ecosystem today
There are probably more things I have missed, but I don't know of any other platform that does the above?
If Tim and his team spent as much time on making their platform better than on whinging they might have something to compete with. He could have had another draw card with UT4 but he killed that, for his cash cow Fortnite. He put all his eggs in one basket and realises he doesn't have enough for an omelette now.
I would love another competitor and I think that is GOG, if they can keep up the momentum and stick to their difference, encouraging studios to release DRM free games. I use both platforms and I am happy with both.
They are probably right though, why would I move to another platform, when my whole library is already with Steam. I am not going to waste that money to use another platform, and I don't need or want the fragmentation that currently exists for streaming content. There is probably room for another successfull platform, Steam really does need proper competition to keep them on their toes.
dunno how to bullet list...