Sure, in the glossary. But you have to explain it first before you start throwing jargon around. Otherwise people will bounce off it or go off their own incorrect perception of the word because vanishingly few people in the target audience will bother with the glossary, or even realize one is there without a specific callout up front

I work in the MSP world and have supported hundreds of small businesses. Trust me when I tell you >80% of the people who should read this won’t make it past the first couple pages