> Do they seriously not have a backup connection?
That was the backup connection. The primary failed, and concurrently the backup had been severed by a construction crew.
That was the backup connection. The primary failed, and concurrently the backup had been severed by a construction crew.
A more useful comment might have been to say something about the depth of the backup, having only one backup connection not being enough or something.
No one notices the thousands of times the redundant links works just fine. We only notice when the primary has an outage and a construction crew cuts a fiber line at the same time.