I asked every TV manufacturer 17 questions about how they spy on you
theverge.com
theverge.com
LG: No. ACR in LG TVs does not collect or store screenshots, screen images, screen recordings...
Hold on, we already know this is not true. There is even an option in the settings to disable this (which is usually automatically reverted by LG within a week).The setting has the obvious name of "Live Plus".
[1] "James Clapper claims the NSA does not carry out mass surveillance on Americans"; https://www.c-span.org/clip/senate-committee/user-clip-james...
... and later ...
"ACR uses audio fingerprinting technology to identify content. Rather than collecting screenshots, screen recordings, or visual content from the TV screen, ACR extracts a digital fingerprint of the TV content being viewed using the TV’s internal audio processor (not a speaker). ACR does not collect or store voice recordings, other audio recordings, screenshots, screen images, or video recordings from the TV."
From here: https://www.lg.com/global/newsroom/news/statements/statement...
Actually keeping screenshots would be expensive. They of course don't care what the content is. You care what the PGP content is.
They care about what you're watching, so in the dystopian future, they can tell a government that your bin of hashes are 90% banned content and you should be denaturalized because you're clearly a communist cross-dressing monkey from mars.
It's bizarre you think it's equal to knowing a PGP key. It's not, the point is the database of hashes are good enough to tell them things about you. They could do a lot of different malicious things with that knowledge, primarily because it's not anonymous information. They likely have GPS, so they know where you are at the same time, even not having GPS, they include wifi, and some have cellular chips.
If you think what we're talking about equates to PGP, you are seriously confused about how privacy works.
There will always be unidentifiable content (home movies, one of a trillion YouTube videos, video games, etc).
Maybe he just said that to make a sale, but yeah the fact they offer that targeting alone is quite telling.
You may do LG, or maybe you just think you do. Either way, I won't ever buy your TVs
How LG market their control over you to their customers (advertisers):
https://www.youtube.com/watch?v=6IFVTcM28KA&t=820s
> "we know who's in the LG household. We know which devices are there. We know what you're exposed to on TV and we know how to extend that reach into mobile."
> "Most streaming households subscribe to multiple streaming services. So, our line of sight to the screen can really help our partners."
> "We own the glass. We own the TV."
> "We own the glass"
> "Since we own the screen, and we own the operating system..."
LG's statements about how much they can help their advertising partners just get so much worse as the rest of the video goes on.
LG absolutely need to be slapped out of thinking they "own" anything after the point of sale, and the only way to do this, given how laden with spyware these TVs are, is to NEVER BUY THEM.
Am I misinterpreting their answer?
> ACR in LG TVs does not collect or store screenshots, screen images, screen recordings, or video recordings from the TV. Instead, it uses audio fingerprints generated from content audio using the TV’s internal soundboard (not a speaker) to identify the content being viewed.
So based on the fingerprint they know what content is being displayed, but they can say they're not recording your screen.
I've never had any pushback and apparently it's a legal right to not have a photo taken.
A couple other notes of interest. There is an active bill[1] that seeks to codify a prohibition of involuntary facial recognition for citizen travel screening. And I suspect that as many conservative Amish, Mennonites, Jews and Muslims have religious objections to having their photo taken, a first amendment protection against facial biometric collection may continue to exist for some time as a bare minimum.
[1]https://www.congress.gov/bill/119th-congress/senate-bill/169...
i know my LG TV(made in Q1 2026) has the capability to capture inputs(regardless of the input)….I know because I rooted it and built an out of band vnc server using the image capture binary.
(Its slow and limited resolution.My best guess that the intent was to ACR)
For example, I remember when whatsapp was end-to-end encrypted. However the app could analyze the images for specific patterns like CSAM and send notifications-about-the-image-that-are-not-the-image out-of-band.
I would expect this could also coincidentally analyze messages/images for other patterns like other keywords. This way you could have end-to-end encryption that could still build up advertising profiles.
Technically not sending audio or video.
For example, if they screen-scrape locally and extract/collect metadata, then the statement is true technically true. I'm sure you can think of many other subtle variations of the truth where the statement is not false but still misleading.
So which TVs do the ACRs, and why Verge did not send those questions to them? Hisense?
They definitely do, I have a little snippet on their image recognition ACR from when I hacked my Roku TV here: https://blog.ammaraskar.com/roku-tv-philips-hues/#reverse-en...
I think they're using "collect" to mean something specific and "store" to mean something specific, neither of which fit our definition of collect and store.
It is fundamentally a citizen data security and data privacy issue, which only regulation and the law can solve for (i argue, based on all available evidence and information). But asking nicely or trusting corporations and management? lol, rofl even.
That the Television Business transformed from a) an advertising conduit to b) a propaganda conduit to c) a live-surveillance technology tells you all you need to know.
Whether the Corporations answer your questions or not, their claims of doing The Right Thing are untrustworthy.
Here's the APK in case you'd like to take a closer look: https://files.zajc.tel/unlist/6361bb6b86f2ed10e2e75a0deb3269...
(i am joking but the cognitive dissonance about telemetry is so stupid. you are watching TV on a subscription service, someone already knows who is watching what.)
you are running jellyfin on a device, like a NAS. it reports telemetry. docker reports telemetry. you download jellyfin, microsoft gets the telemetry. you update jellyfin, it gets the telemetry. you download radarr, docker and microsoft get the telemetry... all of this stuff reports telemetry. github, you can see your own repositories' usage and telemetry! graphs/traffic. it's all there...
Etc...
But there is a difference between the company whose services I use knowing about the service use, and the television mfg knowing about all of my activity.
Conflating that with actively spying on the content of my television programming is wrong.
you pay for a subscription, the subscription service knows what you are watching. 90% or so of people.
you download a torrent, bro, your IP address is shared in the swarm that anyone, without authorization, can see.
you are in a private tracker, every profile is open!
you visit some website for a stream. the website has tracking.
somebody, somewhere, somebody big and knowledgable and sophisticated in all the scenarios, not some little adversary but all these 1,000 or so ad-tech and analytics companies, knows what the content of you, you specifically, you are watching.
But my television - bought and paid for - doesn't provide me any service beyond displaying images. It is a commodity, and TV manufacturers are trying to get not just a slice (which would also be too much), but their own copy of the whole pie.
Jellyfin Server packages are hosted on repo.jellyfin.org, so the Jellyfin organisation gets the data that you're probably still running Jellyfin and want updates, not Microsoft. I will accept that if you use the Dockerised version, Docker or GitHub will get that data instead. None of this is "telemetry", e.g. detailed usage information. It's quid-pro-quo; you want to know if there are updates, you ask the update server, it records that your IP looked for updates.
Jellyfin Server collects data and stores it locally on your device in logs and its database (e.g. viewing data, login sessions). This data doesn't leave your device.
What Jellyfin Server _will_ share a lot of, is data about your collection, to its metadata providers. You chose those when setting up your libraries. In return, they hand back nice metadata and pictures. So TheTVDB.com, OMDB, MusicBrainz and others you've configured, get queried about "Film name (year)" or "TV series S01E01" or "Band name Album name" and thus learn everything that's in your collection... but not whether or when you've watched it.
Not if you run one of the "good" Linux distros and FOSS tools like Podman. Then there is no telemetry at all.
The AOSP (Android core) does hardcode some Google services like a fallback DNS. I patched that out of the source for an x86 Android build that runs on my TV box. So there can be zero or very little telemetry if you actively avoid it. You mostly need to avoid Big Tech stuff.
Just because you took the easy way out doesn't mean it's hopeless.
These companies get away with these things in part because they can point to users accepting some agreement by using the service where clause 12 subsection 4 addendum C says they can do it, using some terminology nobody reads or understands.
The EULA terms I did agree to likely had a clause allowing for returning the TV to not be a contract of cohesion. As for why I consented to ACR, I guess I have a lot going on and privacy (for, say, location data) in a contractual way is difficult.
Supposedly the LG TV does not send ACR data out without agreeing to the EULA. It gets into non-falsifiablity to just say “duh, of course they do.” Well, it’s what they say and there’s no evidence they do if the EULA isn’t agreed.
Now the fire stick and its services have their own EULAs.
The libertarian contractual ideology obviously falls apart in real-world conditions. I had to agree to a lengthy contract to pay for parking after I had already parked. I had to rely on unconscionablity or some practicality (I.e. assuming I didn’t sign over one million dollars in the parking EULA) to get through my day.
Literally, LG's answer in TFA says they do, despite the mealy-mouthed-ness around not capturing screenshots.
The interviewer asked "Does disconnecting a TV from the internet prevent all these forms of data transmission?". Obviously if the TV is completely disconnected from any internet connection then it can't transmit the data, but that would require removing the wifi radio itself.
Disconnecting the TV from your home wifi still means they can try to connect to any other public wifi. Samsung were the only ones who explicitly addressed that in their answer: "Samsung TVs do not connect to open Wi-Fi networks on their own."
It's just usually with Smart TV articles, someone takes a break from their Black Helicopters Tracking app to show up and repeat it.
> Drive your TV to the middle of nowhere
And plug it into... what? It still needs power.Why not run hostapd in open mode with logging on and see if it bites?
The public wifi one is funny. It seems totally like something they'd do, but totally open wifi doesn't really exist anymore so the window for that scam is likely closed. I doubt they'll bother with it at this point.
More likely would be cutting Comcast in on things in return for using the public wifi channels they have on their customer's routers that they already use for cell service. But it might be easier/cheaper to just make not connecting to wifi more and more painful for customers instead though, you only need to trick/wear down one user of the household to win this battle so if they just slowly turn up the harassment feature they'll get 99% of people in the end.
That won't alter behavior positively.
I want to figure out how to disable the connection inside the tv, because I don't trust their software setting. Has anyone described how to do that? Is there an antenna that could be removed, is there wire that can be snipped that would block it from transmitting?
I know it's a mostly solid state connection.
* https://www.samsung.com/us/business/commercial-tvs/all-comme...
Conventional advice is to buy a smart TV and never connect it to the internet. Just plug in [device of your choice] to HDMI.
Yes, because the price is not subsidized from the selling of personal information.
> “The business model is shifting away from making money on TV sets and instead to making money on ads and data that is delivered by those TV sets,” said Paul Gray, Omdia’s Research Director, Consumer Electronics and Devices, at last week’s HbbTV Symposium in London.
* https://www.broadbandtvnews.com/2024/11/18/tv-companies-sell...
https://www.reddit.com/r/privacy/comments/1wbjk0o/sceptre_tv...
The Amazon and Walmart links given on Sceptre's product pages don't link to any televisions. Example: https://www.sceptre.com/TV/4K-UHD-TV/U515CV-UMRDD-50-4K-UHD-...
No, it's because their target is businesses which aren't so sensitive to price and like the extended warranty that comes with.
...just like "These TVs are recording what you're saying and analyzing what you're watching and sending that data back to HQ." was a persistent myth.
These companies have been demonstrated to give zero shits about your privacy and -at least in the US- won't be meaningfully punished for behaving in profoundly antisocial ways, so the smart move is to expect that they are or very soon will be making full use of the hardware that's installed in that TV that you paid to take home from the store.
I've heard so many people call it a myth. SO many. Even today, folks disbelieve it.
> ...not a single soul has ever proven...
A manufacturer that will do this [0] absolutely has the attitude required to configure their products to autonomously discover and connect to wifi or other data-transmission networks and phone home when that product hasn't been provided with an Internet connection.
To put it another way: If you see a raving guy out on the street who's very obviously crazy and is wildly brandishing a firearm, you don't wait until he squeezes off a round or three before deciding to behave as if he's capable of shooting someone.
I'd love for a TV to include a 4G/5G connection that they pay for; it'll be hacked for free Internet before the first production run leaves the store shelves.
https://partpricecheck.com/parts-lookup/lg-oled65c5aua-oled6...
I opened up my LG TV because I saw it doing aggressive wifi scanning even when the wifi was "disabled" and physically removed the antenna wire and wrapped the whole guts in RF blocking foil.
I’m not sure I believe you? (Not that I can’t believe a company would do something dodgy behind your back, but I just don’t think our phones would go that far off piste - opening a wifi network has battery power implications that I think would have been discovered/widely known before)
Comcast / Xfinity definitely does this. I have gotten many 'suspicious activity' CAPTCHAs on popular websites while using my home internet because of this. The routers provided by Xfinity are very locked down so you can't do anything about it.
Let's not even get into WiFi Motion which uses WiFi to track you inside the house. I'm sure it is enabled by default in most households [1]
I imagine if they were going to strike a deal with the phone companies they’d just embed cell chips in the TVs and connect directly.
I've told myself if they start putting 5G in TVs I would either glue a faraday mesh to the back or open up the TV and ground out the antenna or remove the WiFi chip if possible.
If they would keep the spying to matching my shows with programs that are being aired or on popular streaming services, sports, or whether I mute the commercials, that wouldn't bother me. Screen grabs would , especially if I use it on my computer. But history has shown this starts off benign and eventually devolve into listening to the room at all hours and keeping it forever in a Bluffdale data center because "think of the children" / "national security".
I was more thinking of the discoverability aspect. The phone (presumably) would have to be constantly advertising the availability of a hotspot.
But honestly the bigger thing that makes me not believe it is the scale of conspiracy required. All companies, Apple included, would have to secretly be in on it.
That's a strong statement, what's your source?
Ugh, I was afraid of that kind of thing. The manual for my older LG indicates there's UI option to disable wifi entirely. Of course, it doesn't actually exist.
Scanning neighboring wifi networks does not mean it's connecting to them.
I want to do this for my lg too.
I believe they have a bluetooth antenna and a wifi. Was there just an obvious thing to cut?
also https://www.ifixit.com/Answers/View/539438/Want+to+remove+43...
They have microphones and listen to conversations while transcribing the words to listen for "wake words". THey are in fact always awake, and transcribing the words they hear.
They all send telemetry and usage data and they all scan for devices in your home and SSIDs.
The only difference is that you think you can trust these devices vs the TVs which use ACR.
I dont see much of a difference here.
so, no they are not in fact all sending telemetry and usage data
Samsung QB55C-N 55" UHD 4K HDR Commercial Monitor without Wi-Fi
https://www.bhphotovideo.com/c/product/1828914-REG/samsung_q...3 HDMI ports. Any downsides using as a TV?
Reposting from nine days ago https://news.ycombinator.com/item?id=50332351
Maybe gotta find one used from a business offloading their old ones.
I'm not sure they're not doing something else.
Edit: watch the video "Reverse Engineering Proves What We Suspected All Along" on the Low Level YouTube channel for the example.
(Wish Apple had an incredible response to every single question, but while I’m still a fan, not going to use this comment as a plug… A little disappointed)
> Nerd Edition
Ooooh the expansion dropped!!
Sceptre U860CV-UMRD: 4k HDR @ 60 Hz(8 ms), 300 nits LCD(DLED), 3xHDMI 2.0 (HDCP 2.2) ACR, OS: None?
Samsung QB85C-N: 4k HDR @ 75 Hz(10 ms), 350 nits LCD(VA), 3xHDMI 2.0 (HDCP ?) 1xACR, OS: Tizen 7.0, AV1 support
LG 86UR340C9UD: 4k HDR @ 120 Hz (5 ms), 330 nits LCD(DLED), 2xHDMI ? (HDCP 2.0) 1xACR, OS: webOS 6.0
ViewSonic CDE86G3: 4k (not HDR) @ 60 Hz(?? ms), 500 nits LCD(VA), 3xHDMI 2.0 (HCDP 2.2) 1xACR, OS: None?
And, because this is HN, even though it is only 65":
Flanders Scientific: XMP651: 4k HDR @ 60 Hz (?? ms), up to 4000 nits QD-OLED, 1xHDMI ? (no HDCP) 4xSDI, OS: None?
I believe none of these have Wifi. None of them is perfect. Only the Flanders Scientific model has an OLED display, but it is roughly 10x the price of the others (this is a reference monitor, which is very much not targeted at consumers). It also only comes in sizes up to 65" and only has one HDMI port, which does not support HDCP at all. If you only need 55", they have a 2000 nit display (V550) that supports regular HDMI inputs (but is still quite expensive).
Of the remaining displays, the ViewSonic is the brightest, but does not have HDR support. The LG display supports the highest refresh rate and is probably the cheapest, but only has HDCP 2.0 (I think?), and runs webOS, which I view as the least trustworthy of the options. The Samsung display is the only one with built-in AV1 support (if that matters to you). They also have some older models (e.g., BE85FX-H), which may still be available somewhat cheaper, but I can find very little information on them. None of the displays appear to support HDMI 2.1 or 2.2, so 4k HDR is limited 4:2:0 chroma at 60 Hz. The ones labeled "OS: None?" clearly have an OS (the ViewSonic one advertises a 7 second boot time, for example, despite being labeled "OS-Free"), but it does not appear to be any of the major known-problematic ones.
I have no direct experience with any of these, so I cannot prove that they are not still spying on you.
Unfortunately a lot of large displays really aren't safe to open -- you're likely to break the screen doing it. But I have seen some results on LG tvs that have the wireless hardware on a separate removable board that the TV runs fine without.
If the alternative is a commercial signboard display or a reference monitor though one might be better off buying N consumer TVs and accidentally destroying a couple. ... and the question of giving money to companies bundling spyware might be better addressed by spending the price difference funding efforts to stop the practice via other means (e.g. outlawing it... to the extent that its not already unlawful, lobbying state AGs to take action to the extent that it is...).
65" VA (not edge-lit, DLED) without any OS (doubt), $1000
I was quite disappointed in Apple for dodging so many of them and giving non-answers. They need to tone down the corporate speak and take a lesson from LG.
When asked if a user can erase everything the correct answer is not a thesis on privacy, it’s saying “Choosing Erase all settings and data will remove everything on the device back to factory fresh state”. They already have the perfect answer.
Apple has good answers for many of the questions they skipped too. But they look bad by not even trying to answer.
I know they do have good answers as I use the Apple TV and know what it does. They may not satisfy super hard-core privacy people, but if you’re willing to opt into the Apple ecosystem then within those constraints I think they’re very good.
But thank you for accusing me of being a fanboy. That was very productive.
For instance in the microphone part, Apple says that it only listens to the wake word and you can disable that. But they don’t say that you can disable the far-field microphones entirely. Why not? If it was really good for privacy, couldn’t they have said you can configure it such that the only time any microphone is active is when you’re holding the microphone button? Wouldn’t that be the stronger claim? Why are all these claims so weak?
Anyway, I agree with you. If you want to be the “privacy“ company, then choosing not to answer when some of the worst companies in terms of privacy answered lots of stuff is a very bad look. It doesn’t make any sense other than if you’re trying to be ultra careful about not saying the wrong thing, which doesn’t improve my view of you.
When I got to the first question, where Apple didn’t answer, I was like “OK, whatever, you can skip one“. And then they answered like one more in the entire thing and skipped the rest.
People have always worried they’re doing more, but Apple has repeatedly put out descriptions of exactly how it works because they don’t want people to think the devices are spying on them. I don’t see why it would change for this one product. They already have to fight that rumor that comes up every couple years that phones are listening to people to show them advertisements.
The answer also seemed exactly the same to me as Google and Samsung’s answers about how they listen for wake words.
https://www.youtube.com/watch?v=dbky8aQS8G0
This is what you need to make the TV dumb and ensure it does not connect to open networks.
They forgot to ask about the MAC address. That was the first thing that popped into my mind.
I wonder what other possibilities there would be here e.g. via radio or via Bluetooth to your mobile so that such a device can transmit? That would have been an interesting read
But nearly everyone has more urgent and pressing concerns like making monthly rent or a medical bill or gas money. So ACR on a TV doesn't register.
Take guns for example. If you use guns, then you see a value to them and generally oppose mire restrictions. If you have been shot or robbed with a gun (or know people who have), then you dont see the value of guns and want more restrictions. If you are neither of these things then its easy to not care and say sure to more restrictions because they don't impact you and aound like they might provide some benefit, especially if just looking at the surfqce level stats. Same concept for abortion and online tracking/identity, especially once you mix in the think-of-the-children arguments in each of these.
What are the chances of an individual being negatively affected in a serious way?
Intuitively, I expect it to be so negligible that it isn't worth losing sleep over.
I did a presentation on surveillance capitalism awhile back[0]
[0]: https://www.scottrlarson.com/presentations/overcoming-survei...
Perhaps if said individual is a politician and a television is compromised to record what happens in their home (or even bedroom).
Or perhaps compromise televisions in hotel rooms (politician or not).
The negative effect is the exact sky high prices that Americans keep complaining about. The point of all that advertising data is to nudge you towards accepting higher prices or buying things you otherwise wouldn't.
Every dollar of revenue in the advertising industry is money taken from consumers and spent on unproductive waste to get you to spend more money instead of anything like making a product better or investing in capacity or researching and developing new products.
Google makes money by making you spend more money. Facebook makes money by making you spend more money.
For all intents and purposes, the average person who has paid no mind to their privacy over that time period is really no better or worse off than the person who has devoted hours to combating all forms of invasion.
If there was a mass scale visible event of privacy loss, i.e. Meta somehow ends up in a shamelessly evil sociopaths hands who decides to start very publicly embarrassing random people with privately collected data, there would be very swift and immediate action (yes the parallels here are not lost on me, scale is the difference)
Just look at datacenters. The public didn't even know what a DC was 6 months ago, and now politicians are getting elected to ban them. What happened? AI gave the mass public a common sensation of fear. Privacy has still not had it's "AI fear" moment.
It's not clear that it isn't already, but you know, lawful evil rather than chaotic evil.
The problem isn't with people being too busy, it shouldn't be up to the people, it should be a government regulation problem. There's a lot of 'todo' around potential breaches of PII, so why not do something about the ridiculously large and seemingly increasing trade in exactly that from almost anything you purchase nowadays, including the place you purchase it from. And they're all selling it to aggregators and advertisers and any other shady c*nt with enough cash to buy it.
... and now it's all going to be fed into AI for additional pattern matching and de-aggregation and re-identification, because that's where the return on investment is. And once it's in there, there ain't no cleaning it out again. You're in the corpus, all your personality fingerprints, forever.
Gross governmental negligence across the entire West.
It’s curious this ritual of relatively well-off individuals—and your bio supports that theory—pointing fingers at each other for having privilege. Certainly when they are talking about a topic that affects everyone with a TV, not whatever people of their means get up to that the underprivilged don’t.
People who care could do the work for all of us. It’s not like everyone needs to care about surveillance in television gadgets in order to make a difference.
Or, you know, not necessarily that focused. The comment you are replying to just said that the news are in bed with companies. That often generalizes beyond tech gadgets.
People are capable of walking and chewing gum at the same time (and they are capable of placing appropriate energy towards the walking to not trip because they were too focused on the gum chewing...)
One would think that should cause more people who are paranoid to reconsider their assumptions and calibrate their concern-level.
Or is the bigger problem that there is no privacy-friendly consumer grade TV available on the market?
Or go a step further and build your own Linux HTPC.
Of course if you are already sharing everything about yourself with Google/Amazon/OpenAI/Anthropic then who cares?
No screen doesn't imply no surveillance -- https://www.engadget.com/2227777/roku-how-to-stop-tracking-e...
For all the company’s who had reponses along the lines of “we don’t do thing X that some others are doing”.. full bets it’s Hisense doing each of these things.
And they still managed to answer them in multiple sentences, and sometimes multiple paragraphs.
Mine only has the Ethernet port, since it has a built in docking station, but they still could take snapshots of what is on my screen. For now, I am trusting DELL a lot more, though. Part of that is having paid about three grand for my U5226KW. At that price they better don't need to spy on me to make money.
Toshiba.
Hmm. Not in this list.
If you're in the US it was almost certainly made by Hisense. If you're in Europe it'll be Vestel.
There's Samsung, LG, Sony designs TVs but has them made elsewhere, and Vestel. All of the cheaper brands are made by Vestel.
Asking for a journalist to please protect me from the direct truth has been a big fuck up in the last century.
[1] The other part of the reason, and the one they will admit to publicly if pressed, is to maintain their ad revenue by not providing exit paths for their readers.
I think "chose not to provide a direct answer" is pretty clearly "technically they responded, but they waffled about in such a way as to have provided no meaningful information".
The article isn't sponsored and so is under no obligation to reproduce what likely amounts to ad copy.
I personally believe that journalists should do their job and decide what gets written and how, and save readers from drowning in information we have too much of anyway.
The article singled out only 1 company to not publish non-responsive answers. That only does one thing how bad an answer could it be to not be publishable?
OK, but why? Just so you can write an article? All those answers are useless. Even if they were true, a company's policy can change over night. It even says so in the legalese.
I've heard other people do this sometimes, too.