We're doing anything to avoid single points of failure in our products, but our IT is doing the opposite.
We're doing anything to avoid single points of failure in our products, but our IT is doing the opposite.
The idea of paying for a backup system, or even having one on standby for situations like this is just not on people's minds, or if it is, it's simply not affordable because it would cost you too much compared to your competition.
Razor thin margins and generally getting away with it is what makes this work. Until it doesn't.
Sure, it makes sense for mission critical companies (utilities, emergency services), but I don't think it does for an average company. Especially that you don't take much blame if everyone is down.
We had a situation recently where cellphones were down, we switched to landline.
You don't need a 1 to 1 mode backup for everything, just a failover plan.
Unless your company is infrastructure or medical, I doubt they have a backup/failover for loss of power. Or water.
https://blog.cloudflare.com/a-byzantine-failure-in-the-real-...