Skype is popular because it just worked, even through funky firewalls. The replacement would need to be better than Skype to gain traction with non-technical users.
I dont think skype is easy just look at the UI... i dont like skype for linux it never works on my laptop...
Skype for Linux is the only software I've installed in at least 8 years, AFAIR, that has crashed my desktop session.
It's the worst sort of bug, because it leads you to believe it's working fine, when it isn't. Skype for Linux is the reason I don't use Skype any more.
Skype is capable of direct client-to-client connections, despite intervening NAT. It's pretty clever -- with the server's help as coordinator, the clients both initiate the connection, causing their own NAT routers to accept the inbound packets from the other side.