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Comment by d2vid | Hacker News Reader

Haha, I am most assuredly a real person, not a paid actor. My girlfriend got tired of me venting about it and actually being angry, so I turned my anger into humorous flourish.

My goal in this is to get some kind of human being at Google to respond. #googleplayed - what do you think? Could it catch on?

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How do we know you're not a robot? We're going to need you to complete this series of captchas...

I think we need a "not a microsoft employee" captcha. Uh, how about, "Bing sucks"?

I suspect that at just about any company, even the good ones, at least 20% of the workforce would swear their product sucks ;)

I see. Tell me more about "Bing Sucks"?

Hey, I don't have anything to do with the Play Store or the Nexus 4, but I just wanted to say that I'm sorry that you had such a bad experience. My hope is that Google learns from feedback like your experience so that we don't make these kinds of mistakes in the future. But I'm sorry that trying to get the Nexus 4 was so frustrating. :(

Is "Bing Sucks" a bat symbol for Google employees? ;)

Thanks Matt, I appreciate it. What's so frustrating for me is that I want Google to be the good guys. I want to be able to recommend any and all Google products to friends and family. I hold Google in high esteem, which made this interaction that much worse because it was so far from what I think Google is capable of.

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