UPS support will generally only parrot the same information you can get through tracking it on their website.
I conveyed that information to Google, and Google strung me along giving me the impression that they were doing something about it, albeit slowly.
Ok ... 2nd idea ... charge-back the order on your credit card with the already. Claim fraud whatever...at least you'll have your money.
If there had been absolutely no support from Google, that's what I would have done. But they claimed to be making progress in helping me. Fool me 32 times, shame on me.
I don't know about you, but perspective of losing all my gmail over chargeback is very scary to me. And I'm not sure I am safe from google just pulling a switch from my email.
That said, it would be ridiculous for them to do that. Wouldn't that imply that they can perceive problems and act on them--a faculty this story illustrates they are profoundly lacking?
Why would it? That could be an automated response to chargeback — block all the services for that person. Just in case.
> Are you going to keep hosting your email with a company you trust so little you actually think they would disconnect you from their free service over a chargeback on a product they actually failed to provide? I get more and more glad I'm not a prisoner to their "free" services every day.
You are right, of course, but gmail brings a lot of value to me. I know that I should take a day off and get my own domain, set up regular backup from gmail and change accounts on various services to new domain, though.