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Your business is doomed to fail without a graphic designer? Unless you're selling graphic design, I'm not sure how that's possible.

But if it really is that crucial, maybe you should revisit the business idea you're pursuing. If your team doesn't have one of the core competencies you need to succeed, there seems to be a disconnect somewhere in your planning.

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Anyone trying to sell a SaaS is essentially selling graphic design. The interface is what makes or breaks many applications.

that's true but interface design is not the same thing as graphic design, and most graphic designer suck at interface design...

So to your mind, interaction/graphic design is the major differentiating factor, and you're looking at outsourcing that work? That seems roughly analogous to a bunch of business students failing to find a CS major who will do their coding, and wondering whether they should pay someone to develop their idea for them.

I honestly think you're psyching yourself out with respect to the design. But if you really think it's that important, and you really don't think you can do it, why did you pursue this idea in the first place?

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