How long to you have to be tired of hearing about it before you admit it is a PR mess?

If the Google reader closing is mentioned in new Google product announcements a month from now, will you admit this was a PR disaster? How about a year from now?

Google needs to grovel to get their hands around this. By admitting mistake, they can actually redirect the message to something positive.

BTW, I agree with you completely. It is trivial for me to switch services, and I am tired of hearing about it. That being said, Google is eating its own shit sandwich. Google has no one to blame but themselves.