The robot voice was very hard to understand though. You really should record the voice yourself or get a friend to do it. Also, I needed to press 1 to activate, but to deactivate I must call support? huh? Why can't I just press 2?
The authorization message could be clearer, though. It's asking you to press 1 to authorize. What it's supposed to communicate after that is that if you have no idea what RoboNOC is, i.e. if a customer has entered an incorrect phone number to authorize, then you should contact support so that we can take a look at the account. We're assuming here that if you click the "call me now" button you want to authorize the phone number if it goes through.
Caller ID varies between which VoIP server picks up the authorization call. We're trying to get them standardized but there are a few hoops to go through when trying to get downstream providers to accept caller IDs with numbers they don't control.
Thank you again!