While I agree it's eminently reasonable, it can sometimes take a day or two to work through a thorny issue, regain a sense of calm, and write something reasonable.
Absolutely. Acting too quickly without fully understanding the situation could lead to a lawsuit
Yes, 48 hours can seem like an eternity in the tech world, but it prevents accidentally exacerbating the situation by acting with good intentions yet without a clear head.
This isn't even taking into account how long it takes to check with HR, legal, etc. All of which were probably necessary here.