What would you have done in the situation? You're the CEO of a company. You have someone in a glorified PR position. That same person has caused massive blowback by not once, not twice, but multiple times showing extreme poor judgement. This person then makes a public statement saying your company "supports" that person thereby ostensibly pulling the company into the fight. What would you do?
It would take all of five seconds for me to ship that person out.
Even if you are working on a three strike position; all three strikes came in the last few days.
This has nothing to do with the DDoS. This has to do with having someone in a position representing the company to your target audience and not just doing a poor job of it, but doing such a trainwreck of a job that the company's PR needs to spin up to defcon 1.
Doesn't that person seem unfit for the job?
SG got a terrible wave of backlash. Customers leaving, a PR nightmare all over the tech forums. DDoS attack to bring their service down. This is not Google or Microsoft. They can only sustain that for so long before imploding.
Now they could have thought about it in 2 way. 1) Simple risk analysis even if they think she is totally and 100% right, still dictates she should be dropped like a nuclear hot potato immediately. Or they actually found her actions objectively reprehensible and decided she doesn't represent what the company stands for.
[1] http://www.urbandictionary.com/define.php?term=CLM:+Career+L...