And you cannot buy an external DVD drive why?
Granted, Adobe's failure to provide for downloadable installation is pretty pathetic, but there is a workaround.
Granted, Adobe's failure to provide for downloadable installation is pretty pathetic, but there is a workaround.
Is a $60 superdrive really worth more than just hopping on the phone?
http://www.newegg.com/External-CD-DVD-Blu-Ray-Drives/SubCate...
Plus a "superdrive" is just an over-priced Apple branded version of a generic USB DVD-RW/CD caddy. The Apple one is £61, the Samsung one is £25.
Anyone who buys a "superdrive" is a huge sucker.
Nope. That was a core of his argument - Microsoft did let her download Word, taking the DVD license key as evidence, so why wouldn't Adobe do the same?
Supply friend with favorite beverage or meal
Connect shiny new Mac book pro to friend's computer
Install over network connection
Or do it at work. Or have someone rip the ISO and transfer it through the cloud. Or any number of other methods. Was the economic value of the time you spent arguing with Adobe staffers less than the cost of a workaround like this?
Or that the same chat support might have solved his problem right away, had he spoken to a different rep.
Support is always a huge crap shot.