Hacker News Reader

If its only a few customers that are bent out of shape, how come you haven't quickly offered them refunds?

We did.

When did this happen? As of March 2, Rap Genius was still seeking to get money refunded.

http://venturebeat.com/2013/03/02/rap-genius-responds/

Just in the last few weeks. I won't disclose details for any particular customer, but I assume that Tom @ RG will make a public statement about it at some point.

Reply on news.ycombinator.com