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Isn't it fairly trivial to get around this patent? Instead of 'one-click' to scan a document and email it, just scan the document to a file and then attach the file to an email.

Training employees to do this would cost less then $1000/employer that the patent holder is asking.

What I'm interested in is how they determine someone is one-click scanning to email. Do they just bulk mail to businesses and hope their targets use this system?

It certainly sounded that way from his careful description on the phone call:

"If you said you hooked it up to the Internet, and in one button, you can scan and e-mail directly out—yes, you have violated the patent that we own."

I don't believe you actually have to use a thing for the thing to be in violation of patent. Just having created the thing (connecting network to scanner with 1 click scan to email) is in violation of patent.

not patenting an action but a system. In this case, as the article specifies, the combination of a scanner, LAN, and application software that allows a user to one button send a scanned image to email. Yes these are patentable under current law.

Certain "processes" can be patented.