Automation of Google's algorithm thought he was a hacker, they fixed it and he got his account back.
You should have read the whole story ;-)
Where's the relevance? I asked why is Google, the entity, looking inside of private files?
> a probability of breaking the TOS
And my question was, if the files are private, why should their content be against the TOS?
Also, locking somebody out of their account because of a probability generated by a script, without manual confirmation by a human?
OMG. Some people can lose their jobs or money because of such flukes.
They probably don't want to allow the services to be used to aid illegal activity. Say what you want about how technology should be completely agnostic to matters of culture and legality, but that isn't at all the case.
They only fixed it because he pulled teeth, tapped friends on staff at google and generally had to scream and shout.
In no way was the trek he had to go through to fix an automation problem a good example of "Don't worry about it"
Plus the fact that if it happens to you and you don't have the inside contacts you have no guarantee of getting it fixed.
Just like many people have had their hotmail, paypal, facebook, itunes developer account etc. suspended for automatic detection of breach of TOS, and they've appealed and had their access returned.
This is not so much a google problem, as a reliance on 3rd parties to store your important documents, when everyone is warned (in tiny print) as to what may happen when they sign up.
I'm not excusing google's behavior, it's as bad as the rest of them, but they are playing by the rules we all agree to when we use their services.