It's a lot to read through, but there's pages of people just asking for transparency to see the status and to understand what challenges were coming up. There's just as many comments from the creator that things are going great and we should be ready to ship in no time at all.
Trying out a new project or product and failing is one thing, never attempting it and running off with the cash is a different matter entirely.
There isn't anything even resembling progress updates.
I don't think most people have a problem with projects failing. It's when creators take the money and don't appear to even attempt to produce the product that something is wrong.
Someone believes they can create a product you want. They can only create it if you give them some money to get going. The incentive is a product you want getting built. Do you want this thing enough that you're willing to risk $10 backing it? I think for a lot of people that's enough incentive.
And I think it is the only way to produce information anyway, so refining the technique and recognizing its value is economics is huge.
Something like: Support Baldur's gate III, donate 100$ and get a retail version of the game when it comes out. (estimated retail value 50$)
The idea being your making it clear your doing something other than shopping when you donate to a kick-starter project.
There are plenty of kickstarter projects that people fund because they want to see it happen, with the 'gifts' being just an extra spur.
But NOT the technology ones. The technology ones are pretty much all pre-sales, with people spending money only to get a product, indeed.
But they're presales on something that doesn't yet exist. With no contractual obligation to actually deliver it.
I suspect the tech projects have a much higher rate of failure (==not getting delivered) than the 'art' projects. But also that the tech projects take in much more $$ than the 'art' projects, meaning more money for kickstarter's 5% cut too.