Not sure how I feel about these "Being a sys-admin is hard, I'd rather not do it" type posts. This is literally THE CORE OF YOUR COMPANY, your site not working is inexcusable!
I think this is going to be an emerging problem for many startups these days. Patterns of completely unstable products because "ops is hard LOL" followed by a desperate attempt to hire actual sysadmins for their company and excuse after excuse of how "awesome we are for growing so quickly!".