The NYT also disputes earlier claims:

While the newspapers portrayed the classified documents as indicating that the N.S.A. obtained direct access to the companies’ servers, several of the companies — including Google, Facebook, Microsoft and Apple — denied that the government could do so. Instead, the companies have negotiated with the government technical means to provide specific data in response to court orders, according to people briefed on the arrangements.

http://www.nytimes.com/2013/06/07/us/nsa-verizon-calls.html?...