When a company does what's asked of it by a government and people are upset with the company something's seriously wrong. A company's main priority is typically to make money within the bounds of the law. A government's should be to improve the quality of life and uphold the moral values of its citizens.

I have a feeling had Apple been first on board rather than last the journalist would argue that Microsoft were evil for not complying with a government request and that Apple clearly had the vision to help the nation's security, but maybe that's just me?